Category

At Work

Applying the same ideas in the workplace: leadership, teamwork, focus, communication and culture.

  • Mindfulness Return on Investment (ROI)

    Mindfulness Return on Investment (ROI)

    The usual return-on-investment calculation for workplace mindfulness does not survive scrutiny. Here is what the evidence actually supports, and the one variable that decides…

  • A Guide to Mindfulness at Work

    A Guide to Mindfulness at Work

    Mindfulness initiatives fail in a predictable way: a course gets delivered and nothing changes. Here are the seven components that determine whether it takes,…

  • Diversity and Inclusion

    Diversity and Inclusion

    Salesforce audited its own pay and found a gap it had actively tried to prevent. Bias is not usually a failure of intent. It…

  • Mindful and Compassionate Leadership

    Mindful and Compassionate Leadership

    Google studied 180 teams to find what makes them effective. The answer was not who was on the team. It was whether people could…

  • Relationship and Social Management

    Relationship and Social Management

    How you manage a relationship depends on beliefs you hold about yourself at least as much as beliefs about the other person. Other people’s…

  • Self-Management

    Self-Management

    Self-management is usually described as regulating your reactions. That points at the wrong end of the chain. What you are actually managing is the…

  • Mindfulness and Teamwork

    Mindfulness and Teamwork

    Google expected team performance to come down to who was on the team. It did not. What mattered most was whether people could speak…

  • Increasing Focus and Productivity

    Increasing Focus and Productivity

    Our minds are elsewhere roughly half the time, and a wandering mind tends to be an unhappy one. Attention is a trainable skill, and…

  • Reducing Stress and Increasing Well-Being with Mindfulness

    Reducing Stress and Increasing Well-Being with Mindfulness

    We are almost always under some stress. What decides whether it sharpens us or drains us is what we believe about our ability to…

  • Mindful Communication

    Mindful Communication

    Most of what goes wrong in a conversation goes wrong before anyone says anything difficult. Generous listening, the pause, and why other people’s words…

  • Mindfulness, Motivation and Goals

    Mindfulness, Motivation and Goals

    Motivation is not a resource you top up. It follows from what people believe about their own skills and the size of the challenge,…

  • Mindfulness and Customer Focus

    Mindfulness and Customer Focus

    Serving customers well is a skill problem rather than a process problem. Empathy increases with recognized similarity, and compassion is what keeps front-line people…

  • Mindfulness and Creativity

    Mindfulness and Creativity

    Most of what suppresses creative work is not a shortage of ideas. It is the cost of saying one out loud. Here is what…

  • Mindful Workplaces

    Mindful Workplaces

    Most organizations treat mindfulness as a class, then wonder why nothing changes. A lecture about exercise does not make anyone fitter. Here is what…